🚚 Shipping Methods

We offer Registered Airmail, EMS (Japan Post), and FedEx.
Each shipping method differs in terms of speed, cost, and insurance coverage.

⏱ Delivery Time

• Registered Airmail: 14–30 business days

• FedEx: 3–7 business days
  Delivery times are estimates and may vary due to customs clearance and local postal conditions.

📦 Handling Time

• In-stock items: Shipped within 3–5 business days after payment confirmation (excluding weekends and holidays).

• Pre-order items: Shipped after the official release date. Delivery may be delayed due to supplier schedules.

💰 Shipping Costs

• Fees are calculated automatically at checkout based on weight and volume.

• Additional charges may apply for heavy or oversized packages.

🔍 Tracking

• All shipments include a tracking number.

• You will receive tracking information via email once your order is dispatched.

🌐 Customs and Taxes

• Import taxes, duties, and other fees are the customer’s responsibility.

• These fees are determined by the laws and policies of the destination country.

📉 Lost or Damaged Items

• We will file a compensation claim with the shipping carrier for any lost or damaged item.

• Reimbursement will be based on the result of the claim.

• For damaged items, please contact customer service with photos of the product and packaging.

⏳ Pre-order Items

• Pre-orders ship after the official release date.

• If you order both in-stock and pre-order items together, shipping will occur after the pre-order arrives.

• To receive in-stock items sooner, please place a separate order.